1 Information We Collect

Running a content performance analysis business means we handle data. Here's what we actually collect and why it matters.

Personal Information You Give Us

When you reach out or sign up for our services, you share basic details with us. This typically includes your name, email address, phone number, and company information. Sometimes you'll provide more specific details about your content needs or business goals.

Data We Collect Automatically

Like most websites, ours gathers technical information when you visit. This includes your IP address, browser type, device information, and how you interact with our site. We use this to improve your experience and fix things that aren't working properly.

2 How We Use Your Information

We're not in the business of collecting data for fun. Everything we gather serves a specific purpose related to delivering our services or improving them.

3 Data Storage and Security

Your data lives on secure servers with proper encryption and access controls. We don't take security lightly because one breach can damage trust that took years to build.

Most of our data storage happens in secure facilities within Thailand or nearby regions. When we do use international services, we make sure they meet appropriate security standards and comply with data protection requirements.

4 Sharing Your Information

We don't sell your data. Period. But we do occasionally share information with specific parties for legitimate business reasons.

Service Providers

Some third-party tools help us run our business smoothly. These might include email services, analytics platforms, or project management software. When we share data with these providers, they're contractually obligated to protect it and only use it for the specific purpose we've agreed on.

Legal Requirements

If Thai authorities or courts require us to disclose information, we will. We might also share data if we believe it's necessary to prevent fraud, protect our rights, or ensure someone's safety.

Business Transfers

Should Turbo Elite Max ever merge with another company or get acquired, your information would likely transfer as part of that transaction. We'd notify you beforehand and explain how the new entity plans to handle your data.

5 Your Rights and Choices

Your data belongs to you. Under Thai law and our own commitment to transparency, you have several rights regarding how we handle your information.

To exercise any of these rights, just send us an email at info@turboelitemax.com. We'll respond within a reasonable timeframe, usually within 30 days. Sometimes we might need to verify your identity first to make sure we're not handing someone else's data to the wrong person.

6 Data Retention

We keep your information as long as we need it for the purposes described in this policy. Once it's no longer necessary, we delete it or anonymize it so it can't be traced back to you.

Active client data typically stays in our systems for the duration of our business relationship plus a reasonable period afterward. This helps us address any follow-up questions or concerns. Financial records and certain business documents need to be kept longer due to Thai accounting and tax requirements, usually around seven years.

Marketing communications are different. If you've subscribed to our updates but haven't engaged in a while, we'll eventually remove your contact information from our active lists. You can also unsubscribe anytime using the link in our emails.

7 Cookies and Tracking

Our website uses cookies and similar technologies. These small files help the site function properly and give us insights into how people use it.

Essential Cookies

Some cookies are necessary for basic functionality. They remember your preferences during a session and keep the site working smoothly. These can't be disabled without breaking core features.

Analytics Cookies

We use analytics tools to understand visitor behavior and improve our site. This data is aggregated and doesn't personally identify you. Most browsers let you control or block these cookies through their settings.

8 International Data Transfers

While we primarily operate in Thailand, some of our service providers might store data in other countries. When this happens, we ensure adequate protections are in place through contractual agreements and compliance with relevant data protection frameworks.

If you're accessing our services from outside Thailand, your information might be transferred to and processed in Thailand where our servers are located. By using our services, you acknowledge this transfer.

9 Children's Privacy

Our services are designed for businesses, not children. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally gathered data from a minor, we'll delete it promptly.

10 Changes to This Policy

Privacy practices change as technology advances and regulations shift. When we update this policy, we'll post the new version here with a revised date at the top. Significant changes might warrant an email notification to active clients.

We recommend checking this page occasionally to stay informed about how we're protecting your information. If you continue using our services after we update the policy, we'll consider that as acceptance of the changes.